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IT Advisory

Opti Consulting focuses on providing our customers with the outcomes they require. We listen to your needs, document them and then work to deliver them to your satisfaction.

The specific IT Advisory Services offered by Opti Consulting outlined below can all be tailored to meet your organisations needs and the outcomes you require.

IT Governance

Successful businesses and their IT areas depend on well structured and highly effective governance arrangements and practices. Business change, often associated with high levels of growth, mergers or acquisitions or change in strategic direction, sometimes results in a reduction of IT governance effectiveness. If this maybe the situation at your organisation, Opti Consulting can provide you with a range of IT Governance services designed to improve your organisation’s IT governance effectiveness. Our services draw on international best practices in IT governance and include:

  1. Analysis and review of IT governance arrangements
  2. Qualitative and Quantitative Measurement of IT governance effectiveness within organisations
  3. Assessment of IT Governance Capability Maturity within organisations against industry and international standard guidelines
  4. Development and creation of IT Governance operating models
  5. IT Governance Balanced Scorecard development
  6. Development work programs associated with the attainment of targeted IT Governance Capability Maturity levels

Operations Review

Organisations looking to improve IT service delivery use Opti Consulting's skills in documenting, assessing and improving IT Operations.

Opti Consulting undertakes reviews of service management and service support provision against the ITIL model. A capability maturity assessment is made as to the coverage of the critical service elements and the level of performance of each element to determine if gaps exist in either service management or support. A strategy can then be developed to determine the actions required to achieve the desired level of service provision improvement.

In order to assist with the transition to ITIL based service management and support, Opti Consulting is able to develop specific procedures designed to support service levels or operational level agreements. We understand the people issues involved and use collaborative techniques to manage change whilst introducing the procedures and documentation to the organisation.

Tender Development and Evaluation

Your organisation has determined it needs a new system to meet a business need. The system is given a name and the nature of the application is defined and described at a high level. It is typically at this point that the detailed work associated with defining the requirements of the system at both a functional and technical level begins in preparation for the development of a tender document for market release. Opti Consulting has extensive experience in the development and documentation of system requirements and tender content. We work with a broad range of business and technical stakeholders within your organisation to define their system needs and then work to ratify, rationalise and prioritise those needs before producing high quality tender documentation. We then apply our broad commercial and IT experience and technical know how to the conduct tender processes and perform the independent assessment of vendor responses. Our aim is to obtain the best possible commercial, technical and operational outcome for your organisation from the tender process.

Capacity Planning

Organisations with significant shared IT services environments need to accurately understand capacity requirements so that costs can be estimated and controlled and business growth is not inadvertently constrained. Opti Consulting provides both strategic and tactical capacity planning services to help achieve these objectives.  We define and document capacity planning frameworks which incorporate the necessary processes and procedures, deliverables and artefacts, infrastructure and tools and reporting formats required to underpin successful capacity planning management. Also our capacity planning models cover all key elements associated with capacity including data centre facilities, servers, storage, network, third party software, disaster recovery requirements and relationships between system user headcount and infrastructure utilisation. Total cost of ownership models can also be included.

From an operational perspective, we prepare and provide high quality, comprehensive and timely reports and other documentation pertaining to capacity management, including:

  • Regular and ad hoc utilisation reports
  • Provide detailed quarterly capacity planning briefs to ensure ongoing sufficient capacity to meet business needs
  • Capacity related configuration items
  • Change and service requests

Project Management

Project Management is a core competency of our personnel. Collectively, our personnel have managed 100's of programme's and projects and bring with them a wealth of experience in conceiving, promoting, initiating, implementing, delivering and closing programme's and projects.

Skilled in stake holder management as well as project management disciplines, our Programme and Project Managers utilize methodologies and standards such as PRINCE2 and PMBOK to support delivery.

We can also provide independent programme and project health assessments that assist in better delivering expected business outcomes.

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Get in touch with Opti Consulting to find out how we can help you transform your business.

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